Question 1

What is hellopaisa and how does it work?

Accepted Answer

hellopaisa is an international money transfer and digital banking service for people in South Africa. You can sign up, add a recipient, place a transfer order, pay by EFT or at a pay-in point, and the recipient can collect cash at a selected collection point or receive funds into South Africa.

Question 2

What countries does hellopaisa operate in?

Accepted Answer

hellopaisa operates primarily in South Africa. It supports sending money from South Africa to multiple destination countries and receiving money into South Africa, but a complete public country-by-country list is not available here.

Question 3

How do I sign up for hellopaisa?

Accepted Answer

You can sign up through the hellopaisa app, by using USSD (13043556#) to request a callback, via WhatsApp, or with help from an agent or at a Hello Store.

Question 4

Does hellopaisa have a mobile app?

Accepted Answer

Yes, hellopaisa is available on iOS. Download Hellopaisa on the App Store for iPhone.

Question 5

Who is hellopaisa best suited for?

Accepted Answer

hellopaisa is best suited for individuals in South Africa, especially migrants who need to send money to family abroad or receive funds into South Africa.

Question 6

How do I contact hellopaisa support?

Accepted Answer

You can contact hellopaisa on 012-880-1800 or email info@hellopaisa.co.za.

Question 7

Does hellopaisa have a plan for teams or businesses?

Accepted Answer

No, there is no clear indication that hellopaisa offers a team or business plan.

Question 8

What popular product is hellopaisa an African alternative to?

Accepted Answer

hellopaisa is an African-built alternative to Remitly.

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