Question 1

What is GoTap and how does it work?

Accepted Answer

GoTap is a mobile payment and digital wallet app from TapprX Limited, a Lagos-based fintech, that lets people and businesses in Nigeria pay and get paid using their smartphones by scanning QR codes, tapping phones together (NFC, on supported Android phones), paying nearby users, or transferring money to any Nigerian bank account. You fund your wallet from your bank account, debit card, or GoTap Agents, then initiate and confirm payments, with GoTap AI available to prepare payments from natural language instructions.

Question 2

How much does GoTap cost?

Accepted Answer

The GoTap app itself is free to download and use on Android and iOS. For merchants, GoTap's own app listing states a transparent, capped transaction fee of 0.5% with no hidden charges; specific consumer transfer fees, if any, are not separately published.

Question 3

What countries does GoTap operate in?

Accepted Answer

GoTap operates in Nigeria only. It's designed for users who reside in Nigeria and hold local identifiers such as BVN or NIN, and its published compliance claims (Central Bank of Nigeria contactless-payment guidelines and Nigeria's Data Protection Regulation) are Nigeria-specific. No availability in other countries or regions is published.

Question 4

How do I sign up for GoTap?

Accepted Answer

To sign up, you download the GoTap app on your Android or iOS device, create an account as a regular user, and complete the required verification steps (such as providing BVN or NIN) to start using your wallet. Within the app you can later tap “Become a Merchant,” complete additional KYC, and create a business profile to start accepting payments.

Question 5

Does GoTap have a mobile app?

Accepted Answer

Yes, GoTap has a mobile app available for Android and iOS smartphones, installable from the Google Play Store or Apple App Store. Note that NFC Tap-to-pay currently requires a supported Android phone; on iPhone, payments are made and received via QR code or bank transfer.

Question 6

Who is GoTap best suited for?

Accepted Answer

GoTap is best suited for individual consumers in Nigeria who want to make everyday payments with their phones and for merchants or businesses, particularly in Nigeria's cash-heavy informal economy, that want to accept QR, tap, nearby, and bank transfer payments using a smartphone instead of traditional POS hardware.

Question 7

How do I contact GoTap support?

Accepted Answer

You can contact GoTap support by emailing hello@usegotap.com. There is also a developers contact at developers@usegotap.com for technical or integration-related inquiries.

Question 8

Does GoTap have a plan for teams or businesses?

Accepted Answer

Yes, GoTap has a Business mode for merchants. You can start as a regular user, then use “Become a Merchant” to create a business profile and turn your phone into a hardware-free POS (SoftPOS) with instant wallet settlement, a Sales Dashboard for tracking revenue and peak hours, and staff sub-accounts so employees can collect payments without access to the main wallet.

Question 9

Does GoTap offer an API or integrations?

Accepted Answer

Public information about a formal API or published API documentation for GoTap is not available, so it's unclear whether the platform offers an API or direct integrations beyond its consumer and merchant apps.

Question 10

What popular product is GoTap an African alternative to?

Accepted Answer

GoTap is an African-built alternative to Square.

Discover Products, Get Discovered.