Why do businesses look for Glovo alternatives?

Businesses consider Glovo alternatives when costs rise with order volume, when they need more control over branding and customer experience, or when they operate in areas where coverage is limited. Others need stronger operational workflows, such as multi-warehouse dispatch, tighter SLAs, or more configurable delivery rules.

What features should I look for in a Glovo alternative for last-mile delivery?

Prioritize real-time tracking, smart dispatch, route optimization, and reliable proof of delivery. Also check features for cancellations, failed deliveries, refunds, and customer support tooling, since these directly affect delivery performance and retention.

How do I compare pricing across Glovo alternatives?

Compare the full cost per completed order, including commission, delivery fees, payment processing, and any subscription or support add-ons. Ask how pricing changes with peak demand, distance bands, batch deliveries, and business accounts to avoid surprises as you scale.

Which integrations matter most when switching from Glovo to an alternative?

Look for integrations with your e-commerce store, POS, inventory systems, and CRM, plus webhooks or APIs for custom workflows. Payments, invoicing, and reconciliation exports are also important for finance teams that need clean settlement reporting.

Can Glovo alternatives support both B2C and B2B2C models?

Yes, many platforms can support both, but you should verify the workflow details. Check for merchant onboarding, catalog management, split payouts, business invoicing, and role-based access so each party only sees what they need.

What should I evaluate for regional fit when considering Glovo alternatives in Africa?

Confirm city-level coverage, rider supply, and local support hours, not just country availability. Also validate payment methods, address quality tools, and performance in low-connectivity environments, which can be critical in some markets.

How can I assess reliability and delivery performance compared to Glovo?

Ask for historical metrics such as on-time rate, average pickup-to-dropoff time, and cancellation rate. Run a pilot with your real order mix, including peak hours and long-distance routes, and review how exceptions are handled end to end.

What data and reporting should a good Glovo alternative provide?

At minimum, you want order lifecycle visibility, driver productivity, SLA tracking, and reason codes for failures and cancellations. Exportable reports and configurable dashboards help operations teams spot bottlenecks and improve delivery outcomes over time.

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Glovo is a logistics and delivery platform that helps businesses and customers place orders, coordinate dispatch, and complete last-mile fulfillment. It is especially strong for on-demand workflows that blend a Marketplace experience with fast rider dispatch and real-time tracking. Still, teams often search for Glovo alternatives when they need different pricing structures, deeper Order Management, custom branded experiences, or better coverage for specific cities and countries.