Question 1

What is GESCOMXEL and how does it work?

Accepted Answer

Ibigsoft’s GESCOMXEL is a commercial management ERP that runs on an automated Excel file on your PC and a synchronized web portal, helping you manage sales, stock, official invoicing, accounting, CRM follow-ups, and deliveries in one system. You enter your commercial operations (sales, purchases, payments) in Excel or via the web, and the system automatically updates dashboards, stock levels, accounting reports, and generates official A4 documents like invoices and quotes.

Question 2

How much does GESCOMXEL cost?

Accepted Answer

GESCOMXEL offers three paid plans with a 15‑day free trial. Starter costs 5,000 FCFA per month or 50,000 FCFA per year for 1 workstation, Pro costs 10,000 FCFA per month or 90,000 FCFA per year for up to 5 workstations, and Business costs 15,000 FCFA per month or 130,000 FCFA per year for up to 15 workstations and multi‑store management.

Question 3

What countries does GESCOMXEL operate in?

Accepted Answer

GESCOMXEL is designed for West African commerce and the company is based in Abidjan, Côte d’Ivoire. Specific supported countries beyond Côte d’Ivoire are not listed, but it is marketed for businesses in West Africa and the African diaspora.

Question 4

How do I sign up for GESCOMXEL?

Accepted Answer

You can sign up by starting the 15‑day free trial for GESCOMXEL, then activating a license once you choose a plan. Payment is made via Mobile Money, Wave, or bank transfer, after which you receive a license key to activate your Excel file and web access.

Question 5

Does GESCOMXEL have a mobile app?

Accepted Answer

GESCOMXEL does not have a native mobile app in the Android or iOS app stores. You can, however, use the web portal on mobile devices through a browser on your smartphone or tablet.

Question 6

Who is GESCOMXEL best suited for?

Accepted Answer

GESCOMXEL is best suited for small and medium‑sized commercial businesses such as shops, boutiques, supermarkets, hardware stores, and similar operations, especially in West Africa. It is designed for teams that need to centralize sales, stock, invoicing, and basic accounting without a complex IT setup.

Question 7

How do I contact GESCOMXEL support?

Accepted Answer

You can contact GESCOMXEL support by email at contact@ibigsoft.com. Depending on your subscription plan, you also benefit from standard or priority support for GESCOMXEL.

Question 8

Does GESCOMXEL have a plan for teams or businesses?

Accepted Answer

Yes, GESCOMXEL has plans suitable for teams and businesses through the Pro and Business tiers. Pro supports up to 5 simultaneous workstations with multi‑user roles and synchronization, and Business supports up to 15 workstations plus multi‑store management and advanced stock features.

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