Question 1

What is Flood Finance and how does it work?

Accepted Answer

Flood is a super-app-as-a-service commerce platform that telcos, banks, and other large-audience apps embed to add an in-app marketplace for local discovery, merchant onboarding, and payments. It works as a plug-and-play layer integrated via APIs into existing apps, connecting consumers to nearby merchants with geo-targeted offers, loyalty, and tools for SMEs to manage inventory, orders, and in-store or delivery transactions.

Question 2

What countries does Flood Finance operate in?

Accepted Answer

Flood currently operates in South Africa, India, and Singapore, with expansion plans announced for Ghana, Mauritius, Panama, Puerto Rico, Turkey, and Tanzania.

Question 3

How do I sign up for Flood Finance?

Accepted Answer

For SMEs and merchants, Flood supports DIY self-registration within partner telco or banking apps using its automated onboarding and e-KYB flows. For telcos, banks, and enterprises looking to embed Flood, you would typically engage Flood as a B2B partner and integrate its super-app layer into your existing customer apps.

Question 4

Does Flood Finance have a mobile app?

Accepted Answer

Flood is designed as a mobile-first, API-driven platform that embeds into existing mobile apps of telcos and banks, but there is no verified standalone Flood mobile app listing for consumers in public app stores. End users typically access Flood’s marketplace features through their telco or banking apps rather than a separate Flood-branded app.

Question 5

Who is Flood Finance best suited for?

Accepted Answer

Flood is best suited for telcos, MVNOs, banks, neo-banks, and large consumer platforms that want to monetize their audience and enable hyperlocal discovery and commerce. It is also well suited for SMEs and brick-and-mortar retailers in emerging markets that need simple tools for digital visibility, merchant onboarding, and managing local orders and payments.

Question 6

Does Flood Finance have a plan for teams or businesses?

Accepted Answer

Yes, Flood is built for teams and businesses, specifically large platforms like telcos and banks that integrate it as a B2B solution, as well as SMEs and physical retailers who use its merchant tools and dashboards. It supports multi-merchant and enterprise usage rather than individual consumer-only plans.

Question 7

Does Flood Finance offer an API or integrations?

Accepted Answer

Yes, Flood offers API-driven integrations and is described as a no-code, API-first platform that embeds commerce, payments, logistics, loyalty, discovery, and analytics into existing apps of telcos, banks, and enterprises. Partners integrate Flood via its APIs to add marketplace functionality without building their own infrastructure.

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