Question 1

What is Floatpays and how does it work?

Accepted Answer

Floatpays is an employee benefits platform that provides on-demand access to earned wages, automated savings, pension-backed home loans, rewards, financial wellness tools, and budgeting features. Employers integrate it with their payroll systems at no cost, allowing employees to access earned pay early, manage finances, and reduce debt reliance without taking loans. The platform includes iOS and Android apps, a USSD solution for feature phones, and seamless payroll integration via API.

Question 2

How much does Floatpays cost?

Accepted Answer

Floatpays is free for employers, with no setup or usage fees. Employees pay a small transaction fee when withdrawing earned wages.

Question 3

What countries does Floatpays operate in?

Accepted Answer

Floatpays operates in South Africa and plans to expand to additional African countries.

Question 4

How do I sign up for Floatpays?

Accepted Answer

Request a demo through the Floatpays website to get started. Your team will receive personalized technical support for seamless payroll integration, employee onboarding, training, and launch strategy.

Question 5

Does Floatpays have a mobile app?

Accepted Answer

Yes, Floatpays is available on iOS and Android. You can download Floatpays on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Floatpays best suited for?

Accepted Answer

Floatpays is best suited for employers in South Africa seeking to enhance employee financial wellness, reduce debt reliance, and offer benefits like earned wage access and savings tools at no cost.

Question 7

How do I contact Floatpays support?

Accepted Answer

Contact Floatpays support via in-app chat, telephone, or email after your employer has onboarded the platform.

Question 8

Does Floatpays have a plan for teams or businesses?

Accepted Answer

Yes, Floatpays offers plans for businesses and teams through employer payroll integrations at no cost to the employer.

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