First National Bank

First National Bank (FNB) is a digital banking platform for individuals, families, small businesses, corporates, and public sector organisations, offering online account access, applications, and a wide range of banking services.

Key capabilities include:

• Online Banking login and registration, including tools for forgotten credentials and payment verification.
• Digital account applications, with options to start or retrieve an application and paths for personal banking and business banking segmented by annual turnover (for example, under R10m and over R10m).
• Digital payments and self-service tools, including eWallet services (with an eWallet locator and balance enquiry), debit order switching, and document upload for personal and business applications.
• Financial planning tools, such as home loan, budgeting, credit card, shares, and vehicle finance calculators.

Available on Web (website and online banking portal) and via the FNB App on Android and iOS.

It targets South African retail customers, families, SMEs (including turnover-banded business accounts), and larger corporates needing online banking, merchant services, cash solutions, forex and trade support, and business value-add services.

Notable in the African context, it sits within FirstRand Bank Limited and supports a broad banking footprint from South Africa, with listed subsidiaries in markets such as Botswana, Lesotho, Ghana, Namibia, Swaziland, Zambia, and the Channel Islands, plus locally relevant features like eBucks Rewards, extensive branch and ATM locators, and business integrations such as Instant Accounting Solutions, Instant Payroll, and DocTrail.