Question 1

What is Fingo Pay and how does it work?

Accepted Answer

Fingo Pay is a payment infrastructure platform for businesses that supports M-Pesa, bank transfers, SWIFT, invoicing, payouts to 150+ countries, and biometric finger vein authentication for secure transactions. It works by providing a single API to handle payments from the first transaction to high volumes, enabling instant settlements, batch payouts via CSV or API, shareable payment links, automated reminders, and flexible installment plans. Merchants can accept payments via finger scans for fast, secure bank-to-bank transfers.

Question 2

How much does Fingo Pay cost?

Accepted Answer

Fingo Pay is free to use for invoicing and payment links with no monthly or per-invoice fees. You pay a standard 1.2% transaction fee only when you get paid.

Question 3

What countries does Fingo Pay operate in?

Accepted Answer

Fingo Pay operates in Kenya for M-Pesa and bank transfers, with payouts to 150+ countries via SWIFT. It supports local settlements like same-day bank transfers in Kenya and international transfers.

Question 4

Who is Fingo Pay best suited for?

Accepted Answer

Fingo Pay is best suited for ambitious commerce businesses needing scalable payment infrastructure, merchants handling high-volume payouts, and those requiring invoicing with payment plans. It fits companies using M-Pesa, bank transfers, or international SWIFT payments.

Question 5

How do I contact Fingo Pay support?

Accepted Answer

You can send an email to team@fingopay.io for support.

Question 6

Does Fingo Pay offer an API or integrations?

Accepted Answer

Yes, Fingo Pay offers a public API. View the official Fingo Pay API documentation for endpoints, authentication, and integration guides.

Question 7

What popular product is Fingo Pay an African alternative to?

Accepted Answer

Fingo Pay is an African-built alternative to Glocash, iPayLinks, and Stripe.

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