Exsyt

Exsyt Suite is a customer messaging and sales enablement platform for African businesses that centralizes conversations and helps teams capture leads, follow up faster, and support customers across popular chat channels.

Key capabilities include:

• A shared team inbox that brings messages from WhatsApp, SMS, Telegram, Facebook Messenger, email, web chat, USSD, and in-app chat into one place, so teams can manage customer conversations together.
• Lead capture and campaigns, including WhatsApp campaigns that route leads into the inbox, landing pages that collect contacts via WhatsApp, SMS, or web forms, and broadcast campaigns for sending promotions to thousands of contacts.
• Automation for sales and support, such as smart chatbots that answer questions, qualify leads, and take orders 24/7, plus automated follow-up sequences to keep prospects engaged.
• Sales workflow and measurement, including in-chat payments, a pipeline view (for example, new enquiries, quoted/following up, closed/paid), sales analytics, and in-chat customer surveys.

Available on Web.

It targets SMEs and growth-stage teams in sectors such as retail, real estate, pharmacies, and other service or commerce businesses that rely heavily on WhatsApp and SMS for sales, customer support, and retention.

Notable for its explicit focus on African business workflows, with examples and testimonials tied to Uganda, and a freemium entry point advertised as “Start Free, no card needed.”