Esaal

Esaal is an online consultation platform for people and organisations that need remote access to accredited medical, psychological, mental health, nutrition, and wellness experts via video, phone, or text.

Key capabilities include:

• Multiple consultation formats: book video consultations, tele-consultations, or texting consultations depending on the case and preference.
• Specialty-based expert matching: browse fields and specialties such as anxiety and depression, ADHD, addiction, marriage and relationships, parenting, plus medical areas like dermatology, orthopedics, and gastroenterology.
• Mental health assessments: access self-assessments explicitly marked as not a diagnostic tool.
• Packages and session flow: choose a field, select an expert, pick a communication method, complete payment, then start the session; the platform also lists video packages and texting packages, plus policies such as refunds and terms and conditions.

Available on Web, Android (Google Play), and iOS (App Store).

Target users include individuals seeking private health and wellness consultations and companies offering consultation access as an employee benefit (B2B2C).

Notable in the regional context, the service positions itself around confidentiality and anonymity, supports Arabic and English, and reports usage at scale (for example, over 1,000,000 questions answered, 100,000 secured video sessions, and 850,000 users), with a strong presence in Egypt and availability across parts of MENA/GCC.