Question 1

What is Elona CRM and how does it work?

Accepted Answer

Elona CRM is a web-based CRM and business management platform that lets you create invoices in Kenyan Shillings, manage clients and leads, track expenses, and handle M-Pesa payments from a single portal. You log in through a private subdomain portal, then use its tools to issue invoices, record payments and expenses, and view business reports and dashboards.

Question 2

How much does Elona CRM cost?

Accepted Answer

Elona CRM offers paid plans with a 14-day free trial. Current pricing is Starter at Ksh 350 per month, Pro at Ksh 850 per month, and Expert at Ksh 1,999 per month.

Question 3

What countries does Elona CRM operate in?

Accepted Answer

Elona CRM is focused on the Kenyan market and is built for use by entrepreneurs and businesses across Kenya. It is tailored to local needs such as M-Pesa workflows, KRA eTIMS compliance, and pricing in Kenyan Shillings.

Question 4

How do I sign up for Elona CRM?

Accepted Answer

You can sign up for Elona CRM by visiting the website and starting a 14-day free trial on one of the paid plans, which will provision a private portal on a dedicated subdomain for your business. After creating your account, you can configure invoicing, clients, leads, expenses, and payment settings.

Question 5

Does Elona CRM have a mobile app?

Accepted Answer

Elona CRM does not list a native mobile app, and is available as a web-based platform and via API. You can access it through a web browser on your devices.

Question 6

Who is Elona CRM best suited for?

Accepted Answer

Elona CRM is best suited for Kenyan entrepreneurs and small businesses that need invoicing, CRM, and M-Pesa-ready payment management in one place. Typical users include freelancers, consultants, agencies, retailers, event planners, accountants and bookkeepers, salons and beauty businesses, and construction or contractor businesses.

Question 7

How do I contact Elona CRM support?

Accepted Answer

You can contact Elona CRM support by emailing hello@elonacrm.com. Additional support options may be available inside your account portal.

Question 8

Does Elona CRM have a plan for teams or businesses?

Accepted Answer

Yes, Elona CRM offers plans designed for businesses, including higher-tier plans with features like custom domains and CRM workspaces that suit growing teams. Each business gets its own private subdomain portal to manage its operations.

Question 9

Does Elona CRM offer an API or integrations?

Accepted Answer

Yes, Elona CRM offers a public API. View the official Elonacrm API documentation for endpoints, authentication, and integration guides.

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