Question 1

What is DeafSync and how does it work?

Accepted Answer

DeafSync is an AI accessibility platform operating three products — HandVoice for everyday translation, Lambdy for e-learning, and Vocood for media dubbing — that convert text, audio, images, and video into sign language for deaf and hard-of-hearing people, hearing users, and organizations. Its AI engine generates output in real time via a 3D avatar or video, for communication, learning, media dubbing, and video calls across web, mobile, and integrations.

Question 2

How much does DeafSync cost?

Accepted Answer

The HandVoice app is free to download from Google Play. Beyond that, DeafSync does not publish pricing, plans, or tiers for Lambdy, Vocood, or REST API/organizational access on its website — you would need to contact the company directly for a quote.

Question 3

What countries does DeafSync operate in?

Accepted Answer

DeafSync is based in Cotonou, Benin, and its confirmed work centers on Beninese Sign Language (LSB), with American Sign Language (ASL) also supported per its Google Play listing. It states a broader ambition to serve deaf communities across Africa, and was selected for MTN Benin's Innovation Lab, but it does not publish a wider country list or name additional African sign languages at this time.

Question 4

How do I sign up for DeafSync?

Accepted Answer

You can get started with Deafsync by visiting the website and following the prompts to access its web platform, download the Android app (HandVoice), or use the browser extension, depending on your preferred channel. Any account creation or onboarding steps will appear as you begin using these products.

Question 5

Does DeafSync have a mobile app?

Accepted Answer

Yes, Deafsync is available on Android. Get Deafsync on Google Play for Android.

Question 6

Who is DeafSync best suited for?

Accepted Answer

Deafsync is best suited for deaf and hard-of-hearing individuals, hearing people who need to communicate with them, and organizations such as companies, educational institutions, and media teams that want to make their communication and content accessible in sign language. It is particularly relevant for those working with Beninese Sign Language and African contexts.

Question 7

How do I contact DeafSync support?

Accepted Answer

You can contact DeafSync by email at service.deafsync@gmail.com (as listed on its Google Play developer page), by phone at +229 0197 028 733, or via the contact form on its website; DeafSync states it typically responds within 24 hours.

Question 8

Does DeafSync have a plan for teams or businesses?

Accepted Answer

Yes, Deafsync is designed for both individuals and organizations, and it specifically targets companies, institutions, and media teams that need sign language translation and accessible media. These organizational users can adopt Deafsync to support teams, audiences, and customers who use sign language.

Question 9

Does DeafSync offer an API or integrations?

Accepted Answer

Yes, Deafsync offers a REST API that developers can use to integrate sign language translation into their own applications and services. It also provides support for web and browser extension use, which can be used alongside existing tools and workflows.

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