Question 1

What is Dashen Bank and how does it work?

Accepted Answer

DaDashen Bank is an Ethiopian banking platform for retail, business, and diaspora customers. It works through branch banking, internet banking, mobile banking, USSD, cards, ATMs, and POS services for everyday banking, loans, transfers, trade, and support.

Question 2

What countries does Dashen Bank operate in?

Accepted Answer

Dashen Bank operates in Ethiopia, and it also serves Ethiopian diaspora customers abroad through diaspora banking services.

Question 3

How do I sign up for Dashen Bank?

Accepted Answer

You can start by using the Dashen Mobile Plus app, internet banking, or USSD registration options, and some services may require a visit to a Dashen Bank branch for activation. For Mobile Plus, the site says you can dial *996# or go to your nearest branch to register.

Question 4

Does Dashen Bank have a mobile app?

Accepted Answer

Yes. Dashen Bank has mobile apps for both Android and iOS, including Dashen Mobile and Dashen SuperApp.

Question 5

Who is Dashen Bank best suited for?

Accepted Answer

Dashen Bank is best suited for Ethiopian individuals and households, Ethiopian diaspora users, and businesses that need banking, remittance, trade, guarantee, or merchant/POS services.

Question 6

How do I contact Dashen Bank support?

Accepted Answer

You can contact Dashen Bank support through its contact center at 6333 or +251 115 18 3091, and by email at info@dashenbanksc.com. The website also provides support resources, FAQs, and complaint and feedback channels.

Question 7

Does Dashen Bank have a plan for teams or businesses?

Accepted Answer

Yes. Dashen Bank offers business-focused services such as business loans, trade services, guarantees, merchant services, POS services, and bulk disbursement through Dashen Mobile Plus.

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