Cuedesk

Cuedesk (Cue) is an AI-powered customer service and messaging platform that helps businesses manage support and marketing conversations across channels like WhatsApp, Facebook Messenger, web chat, and email. You connect your messaging channels, set up AI Agents, chatbots, and broadcasts, then your team uses the shared inbox and analytics to automate routine queries, run campaigns, and handle complex conversations in real time.

Cuedesk uses paid, tiered pricing (for example, Starter, Pro+, Enterprise) with monthly or annual billing, plus separate per-resolution pricing for AI Agents and add-on costs such as extra WhatsApp numbers and integrations. Exact prices and currency options are available on the Cuedesk pricing page and may change over time, so you should check the pricing section of the website for current details.

Cuedesk serves businesses in markets that require GDPR and POPIA compliance, which specifically includes the EU/UK and South Africa. South Africa is the only clearly identifiable African market from public information, although the platform can be used by businesses in other regions that need WhatsApp-centric customer service and marketing.

You can sign up for Cuedesk by going to the Cuedesk website and following the sign-up or demo flow, which typically involves creating an account and connecting your messaging channels. If you need help getting started or want a guided setup, you can also request a demo from the site.

Cuedesk does not list any native mobile apps for iOS or Android and is primarily available as a web application with API access. You access it through a web browser rather than a dedicated mobile app.