Question 1

What is Contactable and how does it work?

Accepted Answer

Contactable is an Integrated Identity Platform that automates digital identity verification, customer onboarding, and KYC processes for businesses. It works by providing a single API integration point to orchestrate biometric checks, document verification, data from multiple providers, fraud detection, and compliance across channels like web, mobile, and in-store.

Question 2

What countries does Contactable operate in?

Accepted Answer

Contactable operates in South Africa and is expanding to additional African markets.

Question 3

Who is Contactable best suited for?

Accepted Answer

Contactable is best suited for businesses in financial services, telecom, insurance, retail, real estate, automotive, and payments sectors needing digital onboarding, eKYC, identity proofing, and compliance.

Question 4

How do I contact Contactable support?

Accepted Answer

You can contact support via email at info@staycontactable.com or through phone at +27 10 100 3647.

Question 5

Does Contactable have a plan for teams or businesses?

Accepted Answer

Yes, Contactable offers plans for teams and businesses, serving large corporates and SMEs across multiple sectors.

Question 6

Does Contactable offer an API or integrations?

Accepted Answer

Yes, Contactable offers APIs for integration across channels and data providers.

Question 7

What popular product is Contactable an African alternative to?

Accepted Answer

Contactable is an African-built alternative to Jumio, Onfido, Persona, and Trulioo.

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