Buupass

BuuPass is an online booking and ticketing platform for travelers and transport operators in East Africa, supporting digital seat reservations and payments for intercity travel.

Key capabilities include:

• Bus, train, and flight booking through a single service, with account login via OTP (SMS or email) and tools to manage bookings
• Seat reservation and payments with support for M-PESA, credit cards, and bank transfers
• Operator-focused tools, including a Bus Management System (BMS) and a parcel management system (listed as product offerings)
• Referral program (Refer & Earn) for promotions and incentives

Available on Web and Android (Google Play). The research brief also lists iOS and API access.

It fits a B2B2C audience: individual travelers booking trips, and bus operators that need digital ticketing, inventory, and revenue tracking.

Notable in the African market context, the platform originated in Kenya and expanded into other countries in the region; it reports 2.5M+ customers, 1,250+ buses in operations, 800+ routes covered, and 9M+ bus tickets sold, plus customer support hours listed as 8:00 AM to 10:00 PM via phone, chat, or email.