Question 1

What is Built Africa and how does it work?

Accepted Answer

Built is an all-in-one finance and accounting platform for African small and medium-sized businesses that brings invoicing, payments, payroll, POS, budgeting, accounting, and reporting into a single system. Founded in 2018 in Ghana, it lets you create invoices, receive and make payments via virtual accounts, manage payroll, track expenses and inventory, and generate AI-powered financial reports from your business data in real time.

Question 2

How much does Built Africa cost?

Accepted Answer

Built is a paid subscription service with a free 30-day trial so you can try the platform before committing. Exact pricing tiers aren't publicly listed on the main site; current rates are shown on Built's country-specific pricing pages.

Question 3

What countries does Built Africa operate in?

Accepted Answer

Built operates localized sites and support across 14 African markets: Ghana, Nigeria, Kenya, South Africa, Sierra Leone, Uganda, Malawi, Zambia, Rwanda, Botswana, Tanzania, Cote d'Ivoire, Cameroon, and Senegal, with dedicated phone support lines in Ghana, Sierra Leone, Kenya, and Nigeria.

Question 4

How do I sign up for Built Africa?

Accepted Answer

You can sign up for Built by visiting the Built website and starting the free 30-day trial from the signup or ‘Start your free trial’ flow. After creating an account, you can set up your business profile and begin using invoicing, payments, payroll, accounting, and other tools from the web or mobile apps.

Question 5

Does Built Africa have a mobile app?

Accepted Answer

Yes, Built is available on iOS and Android. You can download Built on the App Store for iPhone, or get it on Google Play for Android.

Question 6

Who is Built Africa best suited for?

Accepted Answer

Built is best suited for small and medium-sized businesses across African markets, including startups and growing SMEs that need to manage invoicing, payments, payroll, POS, budgeting, and accounting in one place. It is also a fit for business support institutions such as accelerators and hubs that work with SMEs.

Question 7

How do I contact Built Africa support?

Accepted Answer

You can contact Built support by emailing support@built.africa or hello@built.africa. Built also offers live chat support on the platform, along with a help center, FAQs, video guides, calculators, and Built Academy resources.

Question 8

Does Built Africa have a plan for teams or businesses?

Accepted Answer

Yes, Built is designed for teams and businesses, providing tools for managing company-wide finances such as invoicing, payments, payroll, POS, budgeting, and accounting in a shared system. It supports multi-user business use rather than being a personal finance tool.

Question 9

Does Built Africa offer an API or integrations?

Accepted Answer

Yes, Built offers an API and integrations via its developer platform. You can use the official API documentation and API reference at developer.built.africa to access programmatic capabilities and connect Built with other systems.

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