Question 1

What is Boost and how does it work?

Accepted Answer

Boost is a B2B commerce platform for FMCG manufacturers, distributors, wholesalers, and convenience retailers in Africa that digitises sales, ordering, payments, and stock processes. Retailers place orders via WhatsApp or a web portal, distributors manage fulfilment and payments through data-light apps, and the platform provides analytics and optional stock financing (Stock Boosts) to support working capital and growth.

Question 2

What countries does Boost operate in?

Accepted Answer

Boost operates in multiple African markets, with local teams and a specific focus on Egypt, Ghana, Kenya, and Nigeria, and additional verified operations and partnerships in countries such as South Africa. Its overall focus is the informal convenience retail economy across Africa.

Question 3

How do I sign up for Boost?

Accepted Answer

You can get started with Boost by contacting the team via the sign-in or contact options on the Boost website or by emailing info@boost.technology to discuss onboarding for your business or distribution network.

Question 4

Does Boost have a mobile app?

Accepted Answer

Boost supports WhatsApp-based ordering and provides data-light mobile apps for fulfilment and payment workflows, but specific details about native Android or iOS apps are not publicly confirmed. It also offers a web sign-in portal for browser access.

Question 5

Who is Boost best suited for?

Accepted Answer

Boost is best suited for FMCG manufacturers, key distributors, wholesalers, and informal or micro convenience retailers in African markets who want to digitise ordering, payments, and stock management and potentially access embedded stock financing.

Question 6

How do I contact Boost support?

Accepted Answer

You can contact Boost support by emailing info@boost.technology, and larger partners can also engage through the contact options on the website to reach local teams in their operating markets.

Question 7

Does Boost have a plan for teams or businesses?

Accepted Answer

Yes, Boost is designed for teams and businesses across the FMCG supply chain, including manufacturers, distributors, wholesalers, and networks of retailers, and is delivered as a platform-as-a-service for organisational use rather than for individual consumers.

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