Bizella

Bizella is a Ghana-based marketplace for consumers and businesses in Greater Accra to book verified home and personal service professionals, schedule a visit, and pay securely after confirming the work is complete.

Key capabilities include:

• Service discovery and booking across categories such as plumbing, electrical work, AC repair, cleaning, painting, carpentry, beauty and hair, CCTV, plus options like masonry, roofing, fumigation, laundry, nails, braids, and massage
• Provider profiles with decision-making details, including customer ratings, jobs completed, and portfolios, so customers can compare pros before choosing a date and time
• Multi-step provider verification covering identity, references, work history, and trade certification where available, before a professional takes a first job
• Escrow-protected payments via mobile money or card, processed by Paystack, with payment released only after customer approval, and refunds stated for jobs that are not delivered

Available on Web, Android, and iOS.

Target users include homeowners and businesses looking for on-demand local services, and service providers who want to set hours and service radius, receive bookings, chat with customers, and get paid in-app (with a fee charged when hired).

Notable in the Ghana market context for its focus on verified providers and escrow-style payment protection for service bookings across Accra, and for stating registration with Ghana’s Data Protection Commission.