Question 1

What is BarnOwl and how does it work?

Accepted Answer

BarnOwl is an enterprise governance, risk management, compliance, and audit (GRC) software solution that centralises risk registers, compliance obligations, and assurance activities in one system. It works through modular workflows for risk, audit, compliance, and reporting, allowing organisations to configure frameworks, capture and assess risks and controls, manage compliance content, and generate combined assurance and risk-based audit reports via Windows desktop and web interfaces.

Question 2

How much does BarnOwl cost?

Accepted Answer

BarnOwl is a paid solution, but specific pricing details are not publicly listed. Pricing can vary by modules and regulatory content, with certain compliance acts sold on a once-off fee per Act plus optional ongoing update fees, so you need to contact BarnOwl directly for a tailored quote.

Question 3

What countries does BarnOwl operate in?

Accepted Answer

BarnOwl is primarily implemented and positioned for organisations in South Africa. It is also used by organisations in other African countries as well as Europe and the UK.

Question 4

How do I sign up for BarnOwl?

Accepted Answer

You typically sign up for BarnOwl by contacting the BarnOwl team to discuss your organisation’s requirements and arrange an implementation. This is usually done via the contact details provided on the BarnOwl website, after which the team will guide you through onboarding and configuration.

Question 5

Who is BarnOwl best suited for?

Accepted Answer

BarnOwl is best suited for organisations that need an enterprise-grade GRC and audit solution, including public sector entities, large corporates, and advisory or audit firms. It is particularly aligned with South African regulatory and governance requirements and is widely used in industries such as public sector, retail, financial services, telecommunications, logistics, technology, medical, manufacturing, entertainment, and risk/audit advisory.

Question 6

How do I contact BarnOwl support?

Accepted Answer

You can contact BarnOwl support by emailing support@barnowl.co.za. For documentation-related queries you can also use docs@barnowl.co.za, and additional contact options are available through the BarnOwl website.

Question 7

Does BarnOwl have a plan for teams or businesses?

Accepted Answer

Yes, BarnOwl is designed for organisations and teams and offers enterprise implementations for businesses rather than individual consumer plans. Its modular GRC and audit platform supports multiple users, roles, and departments across an organisation.

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