What is Balozy and how does it work?

Balozy is Kenya's leading marketplace app that connects clients with verified local service professionals like cleaners, plumbers, electricians, tutors, and freelancers using AI-driven matching. It works by optimizing profiles based on skills and location, generating leads, enabling real-time bookings, and providing tools for secure payments, reviews, and business growth.

How much does Balozy cost?

Balozy operates as a marketplace where customers typically pay per service/job rather than a subscription fee.

What countries does Balozy operate in?

Balozy operates nationwide across all 47 counties in Kenya, including Nairobi, Kisumu, Mombasa, Kisii, Lodwar, Malindi, Kiambu, Eldoret, and Nyeri.

How do I sign up for Balozy?

Download the Balozy app from Google Play, sign up with your phone number, and start browsing or listing services. Service providers and clients can create profiles quickly to connect.

Does Balozy have a mobile app?

Yes, Balozy is available on iOS and Android.

Who is Balozy best suited for?

Balozy is best suited for Kenyan clients needing local services like home repairs, cleaning, beauty, events, and errands, as well as service professionals, freelancers, artisans, and small businesses seeking jobs and growth.

How do I contact Balozy support?

Contact Balozy support through the in-app chat or human support features. They also offer WhatsApp integration for quick communication.

Does Balozy have a plan for teams or businesses?

It is mainly a consumer-facing marketplace for booking vetted service providers, though businesses can still use it informally for hiring contractors on demand.

Balozy

🇰🇪 Kenya

A Kenya service marketplace app for individuals and businesses to find verified local pros, compare prices, read reviews, and book cleaning, repairs, beauty, and more.

Use it on:Web Android· 4.5 iOS· 4.2

Is Balozy right for you?

Best for

Kenyan households
Small businesses in Kenya
One-off home jobs
Recurring cleaning needs
Beauty service bookings

What it does well

Verified local pros
Price comparisons
Customer reviews
Service booking flow
Home and everyday services

Things to check

Service category coverage
Pro vetting rules
Booking cancellation rules
Payment options
Pricing fit

Balozy is a service marketplace app for people in Kenya who need to hire verified local professionals for home, personal, and everyday tasks.

Key capabilities include:

Browse service categories and discover providers across cleaning (mama fua, laundry, carpet cleaning), home repairs (plumbing, electrical, painting, appliance repair), beauty and wellness (barbers, makeup, massage, spa), food and events (cooks, chefs, bartenders, DJs), moving, and shopping delivery (including water delivery).
Find nearby providers and compare options, including viewing prices, reading client reviews, and booking a Pro directly without a middleman.
Trust and safety checks for Pros, including ID verification, background checks, and ongoing ratings and reviews after each booking.
Account security using SMS OTP verification (two-factor authentication) for sign-up and login.

Available on Android, iOS, and Web.

It serves B2C users hiring help for homes or small businesses, and service providers (Pros) looking for local jobs, with Pros able to sign up and receive bookings.

Balozy focuses on the Kenyan market with stated availability across all 47 counties and 40+ towns, and it reports 150,000+ downloads and 4.5-star ratings from 30,000+ users, with coverage across common needs such as fundis, cleaners, drivers, tutors, and security guards.

As of Jul 13, 2026, Balozy is rated 4.2 on the App Store from 29 reviews and 4.5 on Google Play from 1.3K reviews with 100K+ installs.

Social Links:

Categories:

Services & Marketplaces

Features & Business Model:

b2b2c community-platform marketplace