Question 1

What is AURA and how does it work?

Accepted Answer

AURA is an on-demand security and medical response network that lets enterprises trigger real-time private security and medical help for people, sites, and assets. It works by connecting your users or locations, via APIs or a white-label app, to a vetted nationwide network of private responders who are dispatched and monitored through Aura’s centralized platform.

Question 2

What countries does AURA operate in?

Accepted Answer

AURA currently operates in South Africa, Kenya, the United States, and the United Kingdom, and also offers a Global SOS option for multi-market deployments.

Question 3

How do I sign up for AURA?

Accepted Answer

You sign up for AURA at the enterprise level by engaging with their sales or partnerships team through the main website, where you can request a demo or discuss integration and rollout. End users typically get access through their employer, service provider, or a partner app that has Aura embedded, rather than signing up directly as individuals.

Question 4

Does AURA have a mobile app?

Accepted Answer

Yes, AURA provides a white-label mobile app that organizations can brand and offer to their users for one-tap emergency activation. The specific app stores and mobile operating systems are not listed publicly.

Question 5

Who is AURA best suited for?

Accepted Answer

AURA is best suited for businesses and organizations that need to offer physical security and medical response at scale, such as alarm and security companies, OEM and smart home platforms, financial and risk services providers, and facilities or property managers. It also fits large enterprises and platforms that want to embed emergency response into their own apps or services for customers or staff.

Question 6

Does AURA have a plan for teams or businesses?

Accepted Answer

Yes, AURA is designed specifically for teams and businesses, providing a customer platform, APIs, and a white-label app so organizations can manage users or sites and deliver response services to their own customers or employees.

Question 7

Does AURA offer an API or integrations?

Accepted Answer

Yes, AURA offers a public API. View the official Aura API documentation for endpoints, authentication, and integration guides.

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