Question 1

What is Wetility and how does it work?

Accepted Answer

Wetility is a South Africa focused subscription solar service that installs a complete solar system (panels, inverter, batteries, smart meter) at your home or business and charges a fixed monthly fee instead of a large upfront cost. Your system generates and stores energy, automatically switches during outages, and can be monitored and optimised via Wetility’s smart controls and app.

Question 2

How much does Wetility cost?

Accepted Answer

Wetility pricing is structured as monthly subscriptions per bundle, starting around R1,099 per month for smaller residential systems and going up to around R4,529 per month for larger bundles with more panels and battery capacity. The exact cost depends on the Beast Bundle you choose, which is typically matched to your average electricity bill size.

Question 3

What countries does Wetility operate in?

Accepted Answer

Wetility currently operates in South Africa, with solutions tailored to South African households and businesses and municipality specific rollouts such as Midvaal and Sol Plaatje.

Question 4

How do I sign up for Wetility?

Accepted Answer

You can start by visiting the Wetility website to explore Beast Bundle options or use the Help Me Choose tool, then submit an application or enquiry for the bundle that matches your electricity bill. If you are using One Bill, you can also download the Wetility app, link your prepaid meter, and apply for a One Bill + Solar subscription in the app.

Question 5

Does Wetility have a mobile app?

Accepted Answer

Yes, Wetility has a mobile app available for Android that lets you monitor your solar system, use AI Mode, manage One Bill, and view energy usage in real time. iOS availability is not confirmed.

Question 6

Who is Wetility best suited for?

Accepted Answer

Wetility is best suited for South African homeowners and small businesses that want predictable monthly pricing for solar, especially those experiencing frequent power outages or with moderate to high electricity bills. It also offers dedicated solutions for multi unit properties and broader commercial sites through its business series.

Question 7

How do I contact Wetility support?

Accepted Answer

You can contact Wetility support through the Wetility app or website, or by using the published support channels such as the phone number +27 86 101 7427 and the support email aftermarket@wetility.energy. Business contact details and additional support information are also listed in the app’s support section.

Question 8

Does Wetility have a plan for teams or businesses?

Accepted Answer

Yes, Wetility offers solutions for teams and businesses, including product suites like RISE, LIFT, LUXE, and FLARE that are designed for small businesses, multi unit properties, and larger commercial sites. These solutions are structured similarly to the residential bundles but sized and configured for business and property portfolios.

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