Question 1

What is Vendoor and how does it work?

Accepted Answer

Vendoor is an AI-powered delivery booking and tracking platform for Nigerian vendors and SMEs that lets you book instant or next-day doorstep deliveries and track them in real time. You can use the VEN AI WhatsApp chatbot or the VenDoor Android app to enter pickup and drop-off details, get a price estimate, assign a rider, pay securely, and monitor delivery status.

Question 2

How much does Vendoor cost?

Accepted Answer

Pricing details such as subscription tiers or per-delivery rates are not publicly listed, so the exact cost is . You can, however, see real-time delivery price estimates by entering pickup and drop-off information in the platform’s estimator.

Question 3

What countries does Vendoor operate in?

Accepted Answer

Vendoor currently operates in Nigeria, with full coverage across all Local Government Areas in Lagos State and interstate deliveries from Lagos to other Nigerian states. The company also mentions expansion plans into Ibadan, Ondo, and Abuja.

Question 4

How do I sign up for Vendoor?

Accepted Answer

You can sign up by starting a conversation with the VEN AI chatbot on WhatsApp (send a greeting like “Hi,” then follow the prompts to register and add your delivery details) or by creating an account in the VenDoor Android app. Once registered, you can begin booking and tracking deliveries and, if relevant, connect your online store via the API.

Question 5

Does Vendoor have a mobile app?

Accepted Answer

Yes, Vendoor is available on Android. Get Vendoorhq on Google Play for Android.

Question 6

Who is Vendoor best suited for?

Accepted Answer

Vendoor is best suited for SMEs, online vendors, and e-commerce brands in Nigeria that need reliable dispatch, payments, and tracking for customer deliveries. It is particularly focused on businesses that sell through WhatsApp, Instagram, Facebook, and online stores and need intrastate Lagos deliveries and interstate shipping from Lagos.

Question 7

How do I contact Vendoor support?

Accepted Answer

You can contact Vendoor support by emailing admin@getvendoor.com or logistics@swiftlyrescue.com. These support addresses are listed as the main contact channels for logistics and general inquiries.

Question 8

Does Vendoor have a plan for teams or businesses?

Accepted Answer

Yes, Vendoor is designed for teams and businesses, specifically SMEs and e-commerce brands, rather than individual consumers. It supports business use cases like bulk deliveries, integrated checkout logistics, and vendor-focused operations, although specific team pricing plans are not detailed.

Question 9

Does Vendoor offer an API or integrations?

Accepted Answer

Yes, Vendoor offers a public API. View the official Vendoorhq API documentation for endpoints, authentication, and integration guides.

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