Question 1

What is Userguest and how does it work?

Accepted Answer

Userguest is a hotel-focused marketing and direct booking platform that combines AI-managed paid advertising (AdsPlus) with on-site website personalization (ConvertPlus) to help hotels attract high-intent travelers and convert them into direct bookers. It works by running and optimizing paid campaigns across channels like Google, Meta, Bing and TikTok, then showing targeted notifications, pop-ups and offers on the hotel website based on visitor behavior, location, device and other rules to increase conversions.

Question 2

How much does Userguest cost?

Accepted Answer

Userguest is a paid platform. ConvertPlus is listed at €179 per month on a 12‑month contract with a 30‑day free trial, while AdsPlus uses flexible ad budgets set by the hotel and management fee details are provided on request.

Question 3

How do I sign up for Userguest?

Accepted Answer

You can sign up by requesting a demo or trial directly through the Userguest website, where you submit your hotel and contact details so their team can onboard you. After that, they provide access to the dashboard and help you integrate the scripts or tags with your booking engine.

Question 4

Does Userguest have a mobile app?

Accepted Answer

Userguest is available as a web-based platform accessed through a browser. There is no information indicating a dedicated mobile app for iOS or Android.

Question 5

Who is Userguest best suited for?

Accepted Answer

Userguest is best suited for independent hotels and hotel groups, particularly marketing and revenue teams that want to grow direct bookings, reduce reliance on OTAs, and manage both paid acquisition and on-site conversion from a single platform.

Question 6

Does Userguest have a plan for teams or businesses?

Accepted Answer

Yes, Userguest is designed for professional use by hotels and hotel groups, so its plans are inherently aimed at teams and businesses rather than individual consumers. Multiple team members can use the web platform and benefit from dedicated account management and performance reporting.

Question 7

Does Userguest offer an API or integrations?

Accepted Answer

Userguest integrates with most hotel booking engines and tech stacks via a lightweight script or Google Tag Manager tag. There is no publicly available official API documentation, so direct API access is not advertised as a standard offering.

Discover Products, Get Discovered.