Umed

Umed is a telemedicine and ambulatory care service in Côte d’Ivoire for patients and companies that need on-demand medical care at home or via remote consultation.

Key capabilities include:

• Teleconsultation and medical advice via phone or video, with online booking and call center reservations.
• Home medical services such as doctor consultations, nursing care, injections, infusions, and hospitalisation à domicile where applicable.
• At-home sample collection and health checkups, with results delivery options listed as email, SMS, or physical delivery.
• COVID-19 screening and care, including telemonitoring support referenced through public health collaboration.

Available on Web, including online appointment booking and a dedicated telemedicine portal, also on Android.

Target users include individuals and families in urban areas seeking home or remote care, plus enterprises, healthcare providers, and insurers looking to support employee health services.

Notable in Côte d’Ivoire for originating from the Agence de Développement de l’E-Santé (ADES) and for a formal collaboration with the Ministry of Health for COVID-19 telemonitoring since 2020, supported by a medical call center and mobile health teams operating 7 days a week.