Ubuntu Life

Ubuntu Life is a South African digital-first funeral cover product for individuals and families who want affordable funeral insurance and the option to cover multiple relatives under one policy.

Key capabilities include:

• Family-wide cover on one policy, with plans that allow up to 18 family members (including spouse, children, parents, in-laws, grandparents, siblings, and extended family).
• Cover amounts up to R30,000 for the main member (plan-dependent), with cover options generally ranging from R10,000 to R30,000 per member.
• Fast claims processing, with claims targeted to be paid in 48–72 hours after all required claim documents are received and the claim is approved (the product reports 98% claims approved).
• Simple signup with no medical exams, using health questions only.

Available on Web, plus the Ubuntu Life mobile app on Android (Google Play) and iOS (App Store) for managing policy details, adding members, tracking payments, submitting claims, receiving notifications, and chatting with support.

It is designed for South African consumers and families who need funeral cover, including options for pensioners (entry ages vary by plan) and households supporting extended family members.

Ubuntu Life is notable in South Africa for its digital policy management, multilingual human support (11 languages, including 24/7 claims support), and clear regulatory backing. It is a product of EAP Financial Services (Pty) Ltd (FSP 46772) and policies are underwritten by African Unity Life Ltd (FSP 8447).