Question 1

What is TradeSafe and how does it work?

Accepted Answer

TradeSafe is South Africa's longest-running digital escrow service that holds a buyer's funds in a secure escrow account until the seller delivers the agreed goods or services, then releases payment once the buyer is satisfied. You create a transaction, the buyer pays into Tradesafe's escrow, the seller delivers, and Tradesafe releases the funds to the seller once all conditions are met.

Question 2

How much does TradeSafe cost?

Accepted Answer

TradeSafe charges transaction-based fees that are typically lower than traditional escrow via law firms or banks, but exact pricing depends on the transaction and is not fully detailed publicly. You will see the applicable fee during the transaction setup process.

Question 3

What countries does TradeSafe operate in?

Accepted Answer

TradeSafe primarily operates in South Africa but also supports cross-border and international transactions in partnership with a foreign exchange provider. It can handle deals between South Africa and other African and international countries in multiple currencies.

Question 4

How do I sign up for TradeSafe?

Accepted Answer

You can sign up for TradeSafe by going to the website, selecting the option to register or get started, and creating an account with your details. Once registered, you can log in to create and manage escrow transactions.

Question 5

Who is TradeSafe best suited for?

Accepted Answer

TradeSafe is best suited for individuals and businesses that need secure payments where trust is a concern, such as online marketplaces, freelancers, high-value goods, vehicle sales, rentals, and commodities or fuel trades. It is useful whenever buyers and sellers want an independent third party to hold funds until obligations are fulfilled.

Question 6

How do I contact TradeSafe support?

Accepted Answer

You can contact TradeSafe support through the contact options on the website, which typically include an online contact form and email, and may also provide phone details. Support details are available on the Contact or Support section of the site.

Question 7

Does TradeSafe have a plan for teams or businesses?

Accepted Answer

Yes, TradeSafe is designed for both individuals and businesses and offers escrow solutions that can be integrated into business workflows, marketplaces, and complex multi-party deals. Businesses can use it to manage payments to multiple beneficiaries and to add escrow as a payment method for their customers.

Question 8

Does TradeSafe offer an API or integrations?

Accepted Answer

Yes, TradeSafe offers a public API. View the official Tradesafe API documentation for endpoints, authentication, and integration guides.

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