Question 1

What is Trade Shield and how does it work?

Accepted Answer

Trade Shield is an AI-powered trade credit risk platform that helps businesses manage B2B credit by assessing creditworthiness, monitoring debtors daily, and recommending credit limits. It works through predictive credit intelligence to anticipate default probability and payment behavior, digital onboarding for processing credit applications with rules, documents, checks, and approvals, daily monitoring with refreshed data, dynamic scores, trend predictions, and alerts, plus credit limit recommendations and ERP integration for seamless implementation.

Question 2

What countries does Trade Shield operate in?

Accepted Answer

Trade Shield primarily operates in South Africa, where it serves over 150 customers, with expansion plans.

Question 3

Does Trade Shield have a mobile app?

Accepted Answer

No, Trade Shield is available on web only.

Question 4

Who is Trade Shield best suited for?

Accepted Answer

Trade Shield is best suited for CFOs, credit managers, and accounts receivable teams in B2B businesses, especially in FMCG and manufacturing that extend trade credit and manage large debtor books.

Question 5

How do I contact Trade Shield support?

Accepted Answer

Contact Trade Shield at marketing@tradeshield.ai for support and enquiries.

Question 6

Does Trade Shield have a plan for teams or businesses?

Accepted Answer

Yes, Trade Shield is a subscription-based platform designed for businesses and teams managing trade credit risk.

Question 7

Does Trade Shield offer an API or integrations?

Accepted Answer

Yes, Trade Shield offers ERP system integration to embed payment risk assessment.

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