Question 1

What is TEBCOM and how does it work?

Accepted Answer

TEBCOM is a closed-loop telemedicine platform that connects doctors and their own patients in Egypt for private telehealth consultations via chat and video. Doctors invite patients through shareable links, patients book appointments in available time slots, and consultations, records, and payments are all handled inside the app.

Question 2

How much does TEBCOM cost?

Accepted Answer

TEBCOM uses a freemium model where doctors can start providing healthcare services via live chat at no cost and only subscribe if they need video streaming. Exact subscription prices and fees are not publicly listed, so you will see applicable costs during onboarding or plan selection inside the platform.

Question 3

What countries does TEBCOM operate in?

Accepted Answer

TEBCOM primarily operates in Egypt and is built for healthcare providers and patients in the Egyptian market. The company states a broader mission to serve the Arab world, but Egypt is the confirmed operating country.

Question 4

How do I sign up for TEBCOM?

Accepted Answer

Doctors can sign up by registering through the TEBCOM web platform or mobile app, then setting up their virtual clinic and sharing invitation links with patients. Patients typically join by using a doctor’s invite link, which guides them to create an account and book a consultation.

Question 5

Does TEBCOM have a mobile app?

Accepted Answer

Yes, TEBCOM has mobile apps for both Android and iOS. You can download the app from the Google Play Store for Android devices and the Apple App Store for iPhone and iPad.

Question 6

Who is TEBCOM best suited for?

Accepted Answer

TEBCOM is best suited for healthcare practitioners who want to run a private digital practice with invited patients rather than a public marketplace. It is also suitable for patients in Egypt who prefer remote consultations with specific trusted doctors via chat or video.

Question 7

How do I contact TEBCOM support?

Accepted Answer

You can contact TEBCOM support by emailing info@tebcom.net or privacy@tebcom.net for privacy-related requests. Additional support is available through the phone number listed on the contact page and through Tebcom’s social channels such as WhatsApp and Facebook.

Question 8

Does TEBCOM have a plan for teams or businesses?

Accepted Answer

TEBCOM is designed for individual healthcare practitioners and their patients, operating as private virtual clinics. There is no clearly defined separate teams or enterprise plan described, so multi-user or organizational features beyond this model are not specified.

Question 9

What popular product is TEBCOM an African alternative to?

Accepted Answer

TEBCOM is an African-built alternative to Teladoc.

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