Question 1

What is Tanel Health and how does it work?

Accepted Answer

Tanel Health is a digital health insurance platform offering mutuelle plans for individuals and IPM group coverage for businesses in Senegal and Ivory Coast. Users sign up online or via the HR portal for businesses, access coverage through a digital health card in the mobile app or personal space, visit partnered healthcare providers, and track reimbursements and notifications in real time.

Question 2

What countries does Tanel Health operate in?

Accepted Answer

Tanel Health operates in Senegal and Ivory Coast.

Question 3

How do I sign up for Tanel Health?

Accepted Answer

Individuals can sign up for mutuelle plans directly through the website or mobile app by choosing a coverage level. Businesses use the HR portal on the website to set up IPM coverage for employees and dependents. Employees receive an SMS invitation with a registration and payment link.

Question 4

Does Tanel Health have a mobile app?

Accepted Answer

Yes, Tanel Health offers a mobile app called Afiyah, available on Android and iOS.

Question 5

Who is Tanel Health best suited for?

Accepted Answer

Tanel Health is best suited for individuals, freelancers, and families seeking mutuelle plans, as well as businesses and HR teams managing employee health coverage through IPM.

Question 6

How do I contact Tanel Health support?

Accepted Answer

Contact Tanel Health support at hello@tanelhealth.com or call +221 33 821 4559.

Question 7

Does Tanel Health have a plan for teams or businesses?

Accepted Answer

Yes, Tanel Health offers IPM group coverage for businesses to manage health insurance for employees and their families through an HR tool.

Discover Products, Get Discovered.