A cloud-based email security gateway for businesses that filters inbound and outbound mail to block spam, viruses, phishing, and data leaks across major mail platforms.

SYNAQ SecureMail Product Overview

Is SYNAQ SecureMail Right for You?

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Best For

  • South African businesses
  • IT security teams

What It Does Well

  • Blocks spam
  • Stops phishing emails

Things to Check

  • Supported mail platforms
  • Policy setup options

About SYNAQ SecureMail

Screenshot of SYNAQ SecureMail website

SYNAQ SecureMail is a cloud-based email security gateway for businesses and organisations that need to protect their mail infrastructure from spam, malware, phishing, and data loss before messages reach user mailboxes.

Key capabilities include:

  • Bi-directional email filtering that scans inbound and outbound mail traffic to reduce spam exposure and help prevent data leaks.
  • Threat protection for email-borne attacks, including advanced spam detection, URL threat detection, 100% virus protection, and Identity Threat Protection (ITP).
  • Policy control and visibility, with a secure administration interface and scheduled email reporting on email usage, top threats, and bandwidth savings.
  • Tiered security packages: Standard includes bidirectional filtering, ITP, and branding; Premium adds LinkShield (advanced phishing protection) and DLP (Data Leak Prevention).

Available via Web as a cloud service, it integrates with Google Workspace, Microsoft 365, and on-premises Exchange, with no software installation required and provisioning within 24 hours.

It is built for B2B buyers such as IT teams, security teams, and managed service providers supporting organisations that rely on email for daily operations.

In the South African market, it stands out for its published punitive phishing protection SLA that specifically references leading banks in South Africa, aligning the service with common local phishing threats affecting business email.

SYNAQ SecureMail Facts

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Frequently Asked Questions About SYNAQ SecureMail

Synaq SecureMail is a cloud-based email security gateway that filters your inbound and outbound email to block spam, malware, phishing attacks and potential data leaks before messages reach user mailboxes. It works as a hosted service that sits in front of your existing mail platform (such as Google Workspace, Microsoft 365 or on‑premises Exchange), scanning and enforcing security policies on all email traffic without requiring any software installation.

SecureMail is a paid service, offered in Standard and Premium packages, but exact pricing is not publicly listed. To get a cost estimate or formal quote, you need to contact Synaq sales directly.

SecureMail is provided by Synaq, a South African email security and cloud services provider, and is verified as operating in South Africa. Other specific country markets are not explicitly listed, so coverage outside South Africa is not clearly defined.

To sign up for SecureMail, you can contact Synaq via email (for example sales@synaq.com or hello@synaq.com) or phone to request provisioning and a quote. Once arranged, your domain can typically be onboarded to the cloud gateway within about 24 hours with no software installation required.

SecureMail does not have a dedicated mobile app for Android or iOS. It is delivered as a cloud gateway service that integrates with your existing email platform and is managed via a web-based administration interface.

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