Question 1

What is Swahilies and how does it work?

Accepted Answer

Swahilies is a suite of business management and payments tools that helps SMEs track sales, expenses, inventory, debts, and customers while accepting mobile and card payments. You use it by recording your day‑to‑day business transactions in the web or mobile app, then using the dashboards and reports to monitor performance and manage cash flow, inventory, and customer payments over time.

Question 2

How much does Swahilies cost?

Accepted Answer

Swahilies follows a freemium model and the mobile app is available to download for free. Detailed pricing for paid or premium plans is not clearly published, so exact costs may depend on your usage or commercial agreement.

Question 3

What countries does Swahilies operate in?

Accepted Answer

Swahilies primarily operates in Tanzania, where it is headquartered in Dar es Salaam and licensed as a Payment Service Provider (PSP) by the Bank of Tanzania.

Question 4

How do I sign up for Swahilies?

Accepted Answer

You can sign up for Swahilies by visiting the Swahilies website and creating an account, or by downloading the Swahilies mobile app and registering from within the app. During signup you will typically provide your basic business and contact details to get started.

Question 5

Does Swahilies have a mobile app?

Accepted Answer

Yes, Swahilies is available on Andriod and iOS. Download Swahilies on Google Play Store for Android. Download Swahilies on the App Store for iPhone.

Question 6

Who is Swahilies best suited for?

Accepted Answer

Swahilies is best suited for small and medium‑sized businesses that need to track sales, expenses, stock, debts, and customers while accepting digital payments. It is especially relevant for Tanzanian and other African SMEs looking for tools in English and Swahili.

Question 7

How do I contact Swahilies support?

Accepted Answer

You can contact Swahilies support using the contact details provided in the SwahiliesPay app stores, such as the listed email addresses and phone numbers, or via the contact options on the Swahilies website. Support is provided by Swahilies Company Limited in Dar es Salaam, Tanzania.

Question 8

Does Swahilies have a plan for teams or businesses?

Accepted Answer

Yes, Swahilies is designed for SMEs and business use, and it offers tools and accounts suitable for teams and businesses rather than individual consumers. You can onboard your business and have multiple users manage sales, inventory, and payments under the same business account.

Question 9

Does Swahilies offer an API or integrations?

Accepted Answer

Yes, Swahilies offers a Payment API for integrating online payments into your own systems. It also provides payment links and digital payment acceptance that can be used alongside other tools and platforms.

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