Who is Susu best suited for?

Susu is best suited for members of the African diaspora, especially those living in Europe, who want to pay for and monitor health insurance and ongoing health follow‑up for their relatives in Francophone African countries. It is particularly relevant if you have aging parents or family members with chronic conditions who need structured care and regular monitoring.

How do I contact Susu support?

You can contact Susu support using the phone numbers and WhatsApp contact options provided on susu.fr, as well as via the contact forms available on the site. These channels connect you directly with their assistance team for questions, onboarding, or follow‑up about your relative’s coverage and care.

Does Susu offer an API or integrations?

Susu does not advertise a public API or third‑party integrations, and there is no official API documentation linked from susu.fr. Based on current information, you should assume there is no publicly available API for external integrations.

Susu

🇨🇮 Côte d'Ivoire

Insurtech

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A health insurance and care service for African diaspora members to fund and track relatives’ coverage and personalized health follow-up across Francophone Africa.

Is Susu Right for You?

Best For

Diaspora family members
Paying for relatives care
Francophone Africa coverage
Family health planning
Long-distance caregiving

What It Does Well

Health insurance cover
Care coordination support
Track relatives coverage
Personalized health follow-up
Family member management

Things to Check

Covered countries list
Included medical services
Claims process steps
Follow-up channel options
Who can be covered

View all highlights

About Susu

Susu is a health insurance and care service for members of the African diaspora who want to finance and monitor healthcare for relatives living in Africa.

Key capabilities include:

Local and international health insurance plans for beneficiaries in Africa, with coverage communicated as up to 90% of medical expenses, depending on the plan and profile.
Personalized care bundles (bouquets santé) designed for aging parents and people living with chronic conditions, combining structured follow-up with coordinated support.
Assistance service that accompanies beneficiaries for health needs, including ongoing phone follow-ups.
Digital tracking via an app/online portal so sponsors can follow beneficiary information and health usage with more transparency.

Available on Web via the online platform for quotes and subscription; the service also references a digital app for follow-up.

Target users are individual diaspora sponsors (primarily in Europe) who manage health insurance, chronic care follow-up, and related services for family members in countries such as Côte d’Ivoire, Senegal, Cameroon, and the Democratic Republic of Congo.

Notability: the service operates as a French-registered insurance broker governed by the French Code des Assurances and immatriculated at ORIAS (19002738), and it works with insurer partners including Allianz and Sanlam. Public pricing messaging indicates insurance offers starting around 30€ per month (actual pricing varies by beneficiary profile and coverage).

Susu Facts

Operates In

🇨🇮 Côte d'Ivoire 🇨🇲 Cameroon 🇨🇩 DR Congo

Social Links

Official Links

Web

What it does

B2C Insurance

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Frequently Asked Questions About Susu

Susu is a health insurance and care service that lets members of the African diaspora finance and manage health insurance and personalized care bundles for their relatives living in Francophone Africa. You choose an insurance or care plan for your family member, pay from abroad, and Susu coordinates coverage, follow‑up care, and assistance locally while you track their health usage online.

Susu is a paid service with health insurance offers that generally start around 30 € per month, with typical plans (such as Susu Prime, Susu Care, and Susu Plus) ranging roughly between 35 € and 120 € per month. The exact price depends on the beneficiary’s profile (age, sex, medical history) and the level of coverage and services you select.

Susu focuses on relatives living in Francophone Africa and currently operates in countries including Côte d’Ivoire, Senegal, Cameroon, and the Democratic Republic of Congo. Its offers and local support are tailored to these markets, with a broader focus on Francophone Africa.

You sign up for Susu through the online platform at susu.fr, where you can request a quote and subscribe to an insurance or care offer for your relative. You can also start the process by contacting the team via WhatsApp or the contact options shown on the site, who can guide you through choosing and activating a plan.

Susu mentions a digital app and online portal for tracking beneficiaries and their health usage, but specific details about native Android or iOS apps are not clearly listed. Because platform information is incomplete, the availability of a dedicated mobile app on Android or iOS is .

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