SolarWinds

SolarWinds is a suite of software products for hybrid IT observability, database performance monitoring, incident response, and IT service management. It works by collecting and analyzing data from your networks, infrastructure, applications, databases, logs, and digital experience, then using analytics and AI to help you detect issues, troubleshoot, and improve performance across on‑premises, cloud, and hybrid environments.

SolarWinds pricing is primarily subscription and usage based, with costs varying by product (for example per node, per database instance, per GB of logs, or per technician for IT service management). Exact prices are not listed publicly for all offerings, so you typically need to request a quote or start a free trial to get specific pricing for your environment.

SolarWinds is US-based with no African office of its own, but it sells across the continent through partners. Its official African Distributor of the Year, ATS Network Management (Johannesburg, South Africa), works with resellers in over 28 African countries, and certified partners confirm active delivery in South Africa, Botswana, Kenya, Zimbabwe, Malawi, Uganda, and Mozambique, alongside a dedicated East Africa sales presence based in Nairobi.

To get started with SolarWinds, you can select the product you are interested in on the SolarWinds website and sign up for a free trial or request a demo, which will prompt you to create an account and provide your organization details. For paid deployments, you generally work with SolarWinds sales to choose a plan and complete the purchase, then deploy the SaaS or self‑hosted components as directed.

Yes, SolarWinds offers a Mobile Admin app for monitoring and managing IT infrastructure on the go, alongside its primary Web (SaaS) and self-hosted product interfaces.