Shukran

Shukran is a digital tipping platform for hospitality and travel businesses in Kenya that lets guests and travellers tip individual service workers or staff teams instantly via card or mobile money.

Key capabilities include:

• Digital tips in 135+ currencies with payment options including mobile money and cards such as Visa, Mastercard, and American Express.
• Multiple ways to tip, including scanning a QR code, entering a phone number, or searching by name.
• TipJAR pooled distribution that collects tips for a property or team and distributes them to staff mobile money accounts.
• Operational controls for businesses, including separation of tips from bill payments, staff dashboards, department organisation, multi-property support, guest feedback integration, and analytics.

Available on Web, Android, and iOS.

Shukran fits a B2B2C model, serving hotels, lodges, camps, restaurants, spas, conservancies, experiences, and tour operators, plus individual tippers such as travellers and tourists.

In the Kenyan hospitality market, it addresses a common payout delay for card tips by enabling tips to reflect instantly for staff, supporting both individual recognition and equitable team-based distribution.