Question 1

What is Shopkite Merchant and how does it work?

Accepted Answer

Shopkite Merchant is a mobile point of sale (POS) and inventory management app that lets you record sales, track stock levels, and review performance directly from your phone. You add your products, record each sale through the app, and Shopkite updates your inventory and provides sales reports by day, week, month, or year so you can monitor your store activity locally or remotely.

Question 2

How much does Shopkite Merchant cost?

Accepted Answer

Shopkite Merchant has a subscription starting at ₦5,000 per month per store. There is also an optional inventory management device called Stella priced at ₦390,000, and app store listings indicate additional monthly and annual pricing options per store and per store/branch.

Question 3

What countries does Shopkite Merchant operate in?

Accepted Answer

Shopkite Merchant is focused on neighbourhood retail stores in Nigeria. Other countries or regions are not explicitly listed, so supported markets outside Nigeria are .

Question 4

How do I sign up for Shopkite Merchant?

Accepted Answer

You can sign up for Shopkite Merchant by downloading the app on your Android or iOS device and creating an account within the app. You can also reach out to the team via email if you need help getting started.

Question 5

Does Shopkite Merchant have a mobile app?

Accepted Answer

Yes, Shopkite Merchant is available on iOS and Android. You can download Shopkite Merchant on the App Store for iPhone or get it on Google Play for Android.

Question 6

Who is Shopkite Merchant best suited for?

Accepted Answer

Shopkite Merchant is best suited for neighbourhood supermarkets, mini marts, pharmacies, provision and grocery stores, bookstores, and other small retail businesses that need to manage sales and inventory from a mobile phone. It is particularly aimed at FMCG-focused retail outlets and owners who want to track store performance without investing in bulky POS systems or computers.

Question 7

How do I contact Shopkite Merchant support?

Accepted Answer

You can contact Shopkite Merchant support by emailing hello@shopkite.com.ng. Additional support options may be available in the mobile app, but the primary published contact is the support email address.

Question 8

Does Shopkite Merchant have a plan for teams or businesses?

Accepted Answer

Yes, Shopkite Merchant offers plans designed for stores and businesses, including pricing per store and per store/branch that supports managing multiple outlets. The app includes features for handling multiple stores or branches within a single account.

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