Shopika
A Kenya-focused local commerce platform for consumers and merchants to discover nearby shops, order essentials, buy airtime and bundles, and pay via M-Pesa or wallet.
Shopika Product Overview
Is Shopika Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Kenyan shoppers
- Nearby store shopping
What It Does Well
- Nearby shop discovery
- Essentials ordering
Things to Check
- Your area coverage
- USSD vs app access
About Shopika
Shopika is a Kenya-focused local commerce and digital-services platform for consumers buying essentials and for local businesses managing sales, orders, and deliveries.
Key capabilities include:
- Nearby business discovery and ordering: search for shops by business, category, or town, then order items such as groceries, gas, water, pharmacy products, electronics, and hardware with local delivery handled by merchants and a delivery network.
- Everyday digital services: buy airtime and data/SMS/voice bundles, convert airtime to cash, send money, and pay bills and electricity, with payments supported via M-Pesa or a wallet.
- Merchant tools: create storefront listings, accept orders, manage POS sales and receipts, track products and stock (including inventory alerts), manage customer credit and expenses, and run order and delivery workflows from a merchant dashboard.
- Support and integrations: access a Shopi AI assistant (with human backup) for help with payments, wallet, airtime, bundles, and orders, plus a public developer API for airtime and bundle sales, wallet balance checks, M-Pesa wallet top-ups, and transaction tracking.
Available on Web, USSD (3844444#), WhatsApp (+254 798 733672), and API.
Target users include Kenyan consumers, local retailers and service businesses, airtime and bundle agents, and delivery riders.
Notable in Kenya for combining local store discovery, last-mile ordering, and M-Pesa-linked digital services with merchant back-office tools, plus a public API that enables third parties to resell airtime and bundles.
Shopika Facts
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Frequently Asked Questions About Shopika
Shopika is a Kenya-focused platform for discovering nearby shops, ordering essentials, buying airtime and bundles, converting airtime to cash, sending money, and paying bills. Consumers can use the website, USSD code 3844444#, or WhatsApp, while merchants can manage storefronts, sales, inventory, orders, and deliveries.
Creating a Shopika account is free. You pay for the products or services you order, while delivery charges, transaction prices, merchant services, and other paid services may vary. Shopika POS is free for registered merchants, but some merchant services may have separate charges.
Shopika operates in Kenya, including Nairobi, Kisumu, Mombasa, Eldoret, Nakuru, and other Kenyan towns.
You can sign up through the Shopika website by creating an account. Consumers can also access services through 3844444# or WhatsApp at +254 798 733672. Merchant and agent registration uses separate online registration pages.
Shopika is available through its website, USSD, and WhatsApp.
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