Question 1

What is Sendstack and how does it work?

Accepted Answer

Sendstack is a logistics automation platform that helps African businesses manage end-to-end delivery operations, from dispatch to customer updates. It works by providing tools for order management, route optimization, real-time tracking with shareable links, electronic proof of delivery via OTP, and integrations with platforms like Google Sheets, Shopify, and WooCommerce. Businesses can use the web dashboard, partner app, and API to coordinate drivers, partners, and customers while maintaining white-label branding.

Question 2

How much does Sendstack cost?

Accepted Answer

Sendstack uses a paid pricing model with an advanced plan at N200 per delivery, which includes unlimited team members, unlimited delivery partners, and basic CRM integrations. Other pricing details, such as the regular tracker plan at N100,000 per tracker, may apply for specific hardware features.

Question 3

What countries does Sendstack operate in?

Accepted Answer

Sendstack operates primarily in Africa, with a focus on Nigeria.

Question 4

How do I sign up for Sendstack?

Accepted Answer

You can sign up by visiting control.sendstack.africa to set up your account, or download the CTRL app. For hardware like the tracker, purchase it, charge for 3 hours, insert a SIM with data, then access the live tracking section on the app or website.

Question 5

Does Sendstack have a mobile app?

Accepted Answer

Yes, Sendstack offers mobile apps including the CTRL app on Android for logistics management and tracking, a partner app on Android for drivers, and an iOS app called Sendstack - Reliable Delivery.

Question 6

Who is Sendstack best suited for?

Accepted Answer

Sendstack is best suited for B2B teams in Africa, such as e-commerce businesses, importers, logistics operators, and supply chain companies handling 20-300 orders daily with internal fleets or external partners.

Question 7

How do I contact Sendstack support?

Accepted Answer

You can contact Sendstack support at ctrl@sendstack.africa or sales@sendstack.africa, or call +234 908 195 0000.

Question 8

Does Sendstack have a plan for teams or businesses?

Accepted Answer

Yes, Sendstack offers team and business plans, including an advanced plan with unlimited team members and delivery partners at N200 per delivery.

Question 9

Does Sendstack offer an API or integrations?

Accepted Answer

Yes, Sendstack offers a public API. View the official Sendstack API documentation for endpoints, authentication, and integration guides.

Question 10

What popular product is Sendstack an African alternative to?

Accepted Answer

Sendstack is an African-built alternative to Onfleet.

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