Question 1

What is SELATIS and how does it work?

Accepted Answer

SELATIS is a full web core banking and management information system that lets financial institutions run deposits, loans, accounting, teller operations, and digital channels from a single modular platform. It works by centralizing day-to-day banking and regulatory processes, with built-in tools for customer and KYC management, accounting and reporting, credit and deposit management, branch operations, and digital services like wallet, agency banking, e-banking, SMS, and cards.

Question 2

What countries does SELATIS operate in?

Accepted Answer

SELATIS is reported as being used in 8 countries, but the specific country list is not provided. It is positioned primarily for financial institutions in the African market, with Sensoft based in Senegal.

Question 3

How do I sign up for SELATIS?

Accepted Answer

To get started with SELATIS, you need to contact Sensoft directly to discuss your institution’s needs and deployment, since it is an enterprise core banking solution rather than a self-service sign-up product. You can reach out using the contact email or other contact options provided on the website.

Question 4

Does SELATIS have a mobile app?

Accepted Answer

The platform is described as a full web solution, and no dedicated Android or iOS mobile apps for SELATIS are mentioned. You can access SELATIS via the web, but availability of native mobile apps is .

Question 5

Who is SELATIS best suited for?

Accepted Answer

SELATIS is best suited for banks, microfinance institutions, and other regulated financial institutions that need an integrated core banking and management information system. It is particularly relevant for institutions working in conventional finance, Islamic finance, and financial inclusion contexts.

Question 6

How do I contact SELATIS support?

Accepted Answer

You can contact SELATIS support by emailing contact@sensoft.sn. Additional contact options may be available through the contact or support sections of the website.

Question 7

Does SELATIS have a plan for teams or businesses?

Accepted Answer

Yes, SELATIS is designed for institutional use and is implemented at the organizational level for banks, microfinance institutions, and other financial institutions. It supports multi-user, team-based operations across different departments and branches.

Question 8

Does SELATIS offer an API or integrations?

Accepted Answer

Yes, SELATIS offers integrations and connectivity through an integrated API Manager and Kafka bus, which enable third-party systems to connect with the core banking platform. It also integrates with tools such as business intelligence, workflow, document management, and anti–money laundering solutions, although no public API documentation URL is provided.

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