Question 1

What is Retail Stack and how does it work?

Accepted Answer

Retail Stack is a retail operations platform for independent supermarkets and pharmacies that pairs a free point-of-sale system with a decision-engine layer sitting on top of the store's data. It flags issues like mispriced items, stock nearing expiry, or supplier invoices that don't match what was agreed, combining POS, inventory, procurement, pricing, and reconciliation in one system.

Question 2

How much does Retail Stack cost?

Accepted Answer

The POS is free forever (unlimited tills and transactions, offline-capable), with a one-time NGN20,000 setup and onboarding fee. A Pro plan costs NGN30,000 per store per month and adds price maintenance, forecast-driven purchase orders, and invoice checking. An Enterprise tier with cross-store market intelligence and supplier financing is priced on request; prices exclude VAT.

Question 3

What countries does Retail Stack operate in?

Accepted Answer

Retail Stack is built and marketed for Nigeria, where its contracting entity, Retail Stack Limited, is registered in Lagos, and its free Store Check diagnostic is explicitly aimed at Nigerian retail operators. Its own Terms of Service also set out jurisdiction-specific terms for Canada, billed in Canadian dollars, indicating active expansion there, alongside a Delaware, US, holding entity.

Question 4

How do I sign up for Retail Stack?

Accepted Answer

You can sign up for the free POS by downloading it directly from Retail Stack's website, or book a demo to get set up on the paid Pro or Enterprise plans, which include a one-time setup and onboarding process.

Question 5

Does Retail Stack have a mobile app?

Accepted Answer

Retail Stack's POS runs on Android hardware as well as Windows and Mac, and mobile is described as included, though a standalone app store listing is not publicly confirmed.

Question 6

Who is Retail Stack best suited for?

Accepted Answer

Retail Stack is best suited for independent supermarkets and pharmacies, especially owner-managed retail teams that need tighter control over stock, pricing, purchasing, and cash reconciliation.

Question 7

How do I contact Retail Stack support?

Accepted Answer

You can contact Retail Stack at sales@retailstack.co, via WhatsApp, or through its X (Twitter), LinkedIn, and Instagram channels. Its Free plan lists email and WhatsApp support with replies typically within 24 hours.

Question 8

Does Retail Stack have a plan for teams or businesses?

Accepted Answer

Yes, Retail Stack is built for business and team use, especially retail operators managing one or more branches. It supports workflows for POS, procurement, inventory, pricing, and reconciliation across a retail operation.

Question 9

Does Retail Stack offer an API or integrations?

Accepted Answer

Retail Stack's own Terms of Service list APIs among the components of its platform, but there is no separate public API documentation portal listed on its website.

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