Response24
A SaaS response management platform for organisations coordinating emergency, facility, and travel risk responses across internal teams and third-party service providers.
Response24 Product Overview
Is Response24 Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- South African organisations
- Emergency response teams
What It Does Well
- Real-time coordination
- Emergency incident management
Things to Check
- On-demand request flow
- Third-party provider tools
About Response24
Response24 is a SaaS response platform and ecosystem for organisations that need to manage emergency and on-demand service responses across internal teams and external service providers.
Key capabilities include:
- Comprehensive response ecosystem to run internal and external response operations in one environment, reducing reliance on fragmented tools and systems.
- Real-time visibility through a unified interface that extends from internal responses to third-party response service providers.
- Streamlined operations designed to optimise response processes, reduce incident resolution times, and fit alongside existing or legacy infrastructure.
- Scalability and customisation, plus white-label and reseller support for organisations that want to package response services, expand coverage, or create additional revenue streams.
Available on Web, iOS, and Android (including Response 24 Plus, R24 Connect, Response24 – Driver, and PULSO/PULSE apps).
It serves corporate security and emergency service providers, critical infrastructure and facility managers (including mobile cell tower response use cases), and organisations that manage high-risk travel and journey management. It also supports consumer use cases through a mobile app that turns a phone into a live panic button connected to local armed response and medical emergency providers.
Notable in the South African market, it is headquartered in Fourways, Johannesburg, with a UK office, and it has received international recognition including a Google Fest global award and AWIEF 2020 Tech Entrepreneur of the Year for its founder, Marlize Holtzhausen.
Response24 Facts
Liners compiles product facts from official websites, app stores, documentation, trusted public sources, and details shared by product teams during editorial review. We also consider crowdsourced updates when they include verifiable evidence, and refresh facts as information changes. How we source dataAs of Oct 5, 2026, Response24 is rated 4.5 on the App Store from 10 reviews and 3.7 on Google Play from 17 reviews with 1K+ installs.
Recent Reviews for Response24
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Response24 Funding History
Liners compiles funding history from company announcements, investor records, and trusted reporting. We refresh it as new rounds are confirmed. How we source dataResponse24 has 1 recorded funding event. The latest was Private Equity in Sep 2023.
- Total Raised:
- Undisclosed
- Latest Round:
- Private Equity
Response24 Investors & Funding Rounds
Response24 Founders & Leadership Team
Liners compiles leadership profiles from official company pages, professional profiles, and trusted public sources. We refresh them as teams change. How we source data
Frequently Asked Questions About Response24
Response24 is a SaaS response management platform that helps organisations coordinate emergency and on-demand service responses across internal teams and external service providers in real time. It works by providing a unified web and mobile environment to monitor incidents, dispatch and coordinate responders, and manage services such as emergency response, facility and infrastructure incidents, and high-risk travel and journey management.
Response24 is a paid service, with the consumer Response 24 Plus emergency app typically priced at around R25–R35 per user per month for premium armed response and medical emergency services. Pricing for the broader organisational SaaS platform and other modules is not publicly listed and is usually provided on request.
Response24 primarily operates in South Africa, where it provides local armed response and medical emergency services and supports facility and infrastructure management use cases. The company also operates in the United Kingdom through its R24 UK presence and related apps such as Response24 Connect.
You can sign up for Response24 by contacting the company directly through its listed phone numbers or email addresses, for example info@r24int.com or info@response24.co.za, to arrange access to the SaaS platform and services. For consumer emergency services, you can download the Response 24 Plus app from the Google Play Store or Apple App Store and follow the in‑app registration and subscription process.
Yes, Response24 has multiple mobile apps. These include Response 24 Plus for consumer emergency services, R24 Connect for incident reporting and assistance, Response24 – Driver for driver and responder workflows, and PULSO/PULSE for additional user roles on Android, with at least some apps also available on iOS.
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