Operations software for pay-as-you-go solar, water, cooking and agri businesses to manage customers, credit contracts, mobile money payments, stock, and field agents.
PaygOps Product Overview
Is PaygOps Right for You?
Liners prepares and updates these highlights as product information changes. Editorial standardsBest For
- Pay-as-you-go solar firms
- Pay-as-you-go water firms
What It Does Well
- Customer tracking
- Credit contract management
Things to Check
- Tanzania-only rollout
- Mobile money providers
About PaygOps
PaygOps is operations software for companies that sell solar home systems, water pumps, cookstoves, e-bikes, and other appliances on pay-as-you-go or credit in emerging markets, built by Masunga (formerly Solaris Offgrid).
Key capabilities include:
- Leads and KYC: customisable prospect capture and customer verification
- Credit, subscription, and one-off payment CRM for managing loan, usage-based, and cash contracts, with mobile money and SMS integration to collect payments and remind customers automatically
- Inventory and ticketing to track stock movements and handle after-sales issues
- Agent App with offline mode so field agents can register customers and collect payments without connectivity
- IoT device integration with 45+ compatible appliance brands such as Sun King, BioLite, and Victron Energy, plus the open-source OpenPAYGO token suite
- Custom dashboards, workflows, and produce offtaking for agriculture businesses
Available on Web, with a mobile agent app.
It serves pay-as-you-go distributors, microfinance and asset-financing providers, and agriculture, water, sanitation, and clean-cooking businesses that sell on credit to last-mile customers.
Notable for growing out of Masunga's own solar distribution work in Tanzania and East Africa. Pricing is published per active contact: Premium from $0.20 per contact per month with the full feature set, or Microservices from $0.03 per contact per microservice per month, with a pricing simulator and free demo on request.
PaygOps Facts
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Frequently Asked Questions About PaygOps
PaygOps is web-based operations software for businesses that sell solar systems and other appliances on pay-as-you-go or credit. You manage leads, customer contracts, mobile money payments, stock, and after-sales tickets in one system, while field agents use an offline-capable mobile app.
PaygOps charges per active contact. The Premium plan starts at $0.20 per contact per month with the full feature set, and the Microservices plan starts at $0.03 per contact per microservice per month. A pricing simulator on the website estimates your cost.
PaygOps grew out of solar distribution in Tanzania and East Africa, and its maker Masunga says it has served companies in more than 40 countries.
Request a free demo through the contact form on the PaygOps website, and the team will set up your account and plan.
PaygOps includes an Agent App for field agents that works offline. It is provided as part of the platform rather than as a public consumer app.
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