Question 1

What is OjaNow and how does it work?

Accepted Answer

OjaNow is a Nigeria-focused consumer super app that lets you order groceries and essentials, pay bills (like electricity, airtime, and data), buy international eSIM data plans, and book home services such as laundry and cleaning in one place. You download the mobile app, create an account, then use the different sections (Quickmart, Pay, SIMply, Home) to select what you need and pay using the in-app wallet or other available payment options, after which your orders or services are processed and delivered or activated.

Question 2

How much does OjaNow cost?

Accepted Answer

The OjaNow app is free to download and use; you only pay for the goods and services you purchase through the app. There is no separate subscription fee mentioned for using the platform itself.

Question 3

What countries does OjaNow operate in?

Accepted Answer

OjaNow primarily operates in Nigeria, with its core commerce and delivery services focused on Lagos. The eSIM feature provides data plans for multiple countries, but the main app services target Nigerian users.

Question 4

How do I sign up for OjaNow?

Accepted Answer

To sign up, download the OjaNow app on Android or iOS, open it, and follow the on-screen prompts to create an account (typically by providing your phone number or email and basic details). Once registered, you can start adding payment methods and placing orders or booking services.

Question 5

Does OjaNow have a mobile app?

Accepted Answer

Yes, OjaNow has mobile apps for both Android and iOS. There is also a separate rider app used by its delivery team.

Question 6

Who is OjaNow best suited for?

Accepted Answer

OjaNow is best suited for individual consumers and households in Nigeria, especially in Lagos, who want on-demand groceries, bill payments, travel data via eSIM, and home services managed from a single app. It is ideal if you value 24/7 access and quick delivery for everyday needs.

Question 7

How do I contact OjaNow support?

Accepted Answer

You can contact OjaNow support via the in-app chat by clicking the chat bubble (available 24/7) or by emailing info@ojanowapp.com. Real-time support is provided using an embedded chat tool.

Question 8

Does OjaNow have a plan for teams or businesses?

Accepted Answer

OjaNow does have business/merchant onboarding for restaurants and vendors, but it does not publicly advertise a separate “team or business subscription plan” instead, businesses join as partners on the platform to receive and fulfill orders.

Question 9

What popular product is OjaNow an African alternative to?

Accepted Answer

OjaNow is an African-built alternative to Instacart.

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