Question 1

What is NjiaPay and how does it work?

Accepted Answer

NjiaPay is a payment management platform that connects multiple payment service providers (PSPs) into one control tower. It uses AI-powered intelligent routing to automatically select the best PSP for each transaction, reducing failed payments and improving checkout success rates. The platform also provides unified analytics to track transactions and revenue across all your PSPs, reconciliation tools to simplify month-end reporting, and checkout features like branded checkouts and recurring payments.

Question 2

How much does NjiaPay cost?

Accepted Answer

NjiaPay offers three main subscription plans: Starter at R999/month (up to 1,000 transactions, 2 PSPs), Growth at R4,999/month (up to 5,000 transactions, 3 PSPs), and Scale at R9,999/month (up to 10,000 transactions, 4 PSPs). All plans include a 30-day free trial with no contracts, and you can cancel anytime. Custom pricing is available for businesses processing more than 10,000 transactions monthly.

Question 3

What countries does NjiaPay operate in?

Accepted Answer

NjiaPay primarily operates in South Africa, with expansion across Africa underway. The platform is designed specifically for South African online merchants, though it is expanding its services to other African markets.

Question 4

How do I sign up for NjiaPay?

Accepted Answer

You can sign up for NjiaPay by creating an account through the Merchant Portal at njiapay.com. You'll need to register as a legal entity (organizations only, not individuals), and you can then generate your API keys from the Settings section of the merchant portal to start integrating.

Question 5

Does NjiaPay have a mobile app?

Accepted Answer

NjiaPay does not have a dedicated mobile app. The platform is available as a web application, and you can access it through WooCommerce and Shopify plugins or via API for custom integrations.

Question 6

Who is NjiaPay best suited for?

Accepted Answer

NjiaPay is best suited for B2B online businesses and merchants in South Africa, including subscription services, ecommerce retailers, SaaS products, and marketplaces. It's designed for businesses that want to keep their existing PSP contracts while gaining better control, visibility, and performance optimization across their payment stack.

Question 7

How do I contact NjiaPay support?

Accepted Answer

You can send an email to support@njiapay.com for support.

Question 8

Does NjiaPay have a plan for teams or businesses?

Accepted Answer

Yes, NjiaPay's subscription plans are designed for businesses of different sizes. The Starter, Growth, and Scale plans accommodate teams and businesses with varying transaction volumes, and custom plans are available for larger enterprises processing over 10,000 transactions monthly.

Question 9

Does NjiaPay offer an API or integrations?

Accepted Answer

Yes, NjiaPay offers a public API. View the official NjiaPay API documentation for endpoints, authentication, and integration guides.

Discover Products, Get Discovered.