OPay Opens New Office in Kano to Support Local Merchants

In Short

OPay has opened a new office in Kano State.

The office is located on Hadeja Road by Yankaba Market.

OPay says the office will act as a support hub for customers, merchants, and business partners.

What Happened: Why OPay Opened A Kano Office

OPay, a digital bank, says it has opened a new office in Kano State to strengthen its presence in Nigeria. The company says the expansion brings its financial services and customer support closer to individuals, businesses, and communities across Kano and nearby areas.

OPay says the new office is part of its continued investment in Nigeria and its commitment to making financial services more accessible, affordable, convenient, safe, and reliable for Nigerians. It says the office will serve as a support hub for customers, merchants, and business partners, providing a closer point of contact for assistance, business engagement, and service-related needs.

The company also highlighted Kano’s position as an important centre for trade, commerce, and businesses in Northern Nigeria. OPay says the office will help it better understand and respond to the needs of people and businesses in the region.

In a quote shared in the announcement, Ifeoma Mba, Chief People Officer at OPay, said, “Our commitment is to be closer to the people and communities we serve. Opening this office in Kano means more customers and businesses can access the support they need, while giving us a better opportunity to understand their needs.”

Why It Matters

More local offices can make it easier for users and merchants to get in-person help when they have service issues or questions.

For merchants, OPay says the Kano office will strengthen engagement with local business owners and help them access digital payment solutions, meaning tools for accepting and managing electronic payments as part of daily transactions.