A central monitoring platform for organisations managing energy, water, buildings, and industrial sites, with real-time dashboards, alerts, reports, and advanced analytics.

NEO Product Overview

Is NEO Right for You?

Liners prepares and updates these highlights as product information changes. Editorial standards

Best For

  • Utility operators
  • Industrial site managers

What It Does Well

  • Real-time dashboards
  • Alert-based monitoring

Things to Check

  • Device and sensor support
  • Alert channels

About NEO

Screenshot of NEO website

NEO by iCE Solutions is a central monitoring and advanced analytics platform for organisations that manage energy, water, smart buildings, industrial operations, and critical infrastructure across distributed environments.

Key capabilities include:

  • Real-time dashboards and visualisation with interactive charts, gauges, and trend views that turn live and historical telemetry into operational insight
  • Multi-site performance visibility using heat-maps and comparisons across fleets, sites, zones, and individual assets for fast drilldown and root-cause investigation
  • Alerting and escalation workflows that notify teams about anomalies, faults, or threshold breaches, plus anomaly and pattern visibility to detect emerging issues early
  • Automated reporting for operational, compliance, and management stakeholders, including decision-support views for optimisation and planning

Available on Web (cloud or browser-based dashboards).

Built for B2B teams responsible for uptime, safety, and performance in commercial and industrial facilities, utilities, smart building portfolios, and distributed or critical power environments.

NEO is notable for unifying telemetry, dashboards, alerts, and analytics in one platform and for supporting complex energy monitoring scenarios (including integration with EdgeFusion edge devices for grid, solar, storage, generators, UPS, and hybrid power environments). Related iCE material also describes brand- and protocol-agnostic integration with common industrial and IoT protocols such as Modbus, SNMP, MQTT, LoRaWAN, and BACnet, which helps consolidate data from diverse equipment into a single operational view.

NEO Facts

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Official Links
Pricing & Fees
Contact for pricingSubscription fees are not publicly disclosed on the website and require contacting the team directly to arrange a custom enterprise pilot deployment and sales quote.

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Frequently Asked Questions About NEO

NEO is a central monitoring and advanced analytics platform that unifies telemetry, dashboards, alerts, reports, and AI-enhanced insights for energy, water, smart buildings, industrial operations, and critical infrastructure. It works through web-based dashboards that visualise live and historical data in charts, gauges, heat maps, and drilldown views, and uses alerting and escalation workflows plus anomaly and pattern detection to notify teams of issues and support operational decision making.

NEO is available as a web-based platform accessed through cloud or browser dashboards, and there is no verified information that it offers a dedicated mobile app for iOS or Android.

NEO is best suited for B2B organisations that manage distributed energy, water, smart building portfolios, industrial operations, or critical power and infrastructure, particularly teams responsible for uptime, safety, and performance in commercial and industrial facilities, utilities, and mission-critical sites.

Yes, NEO is designed for teams and businesses, providing central dashboards, alerts, reports, and decision-support views for operational, compliance, and management stakeholders across fleets, sites, zones, and assets.

NEO integrates with EdgeFusion edge devices for energy monitoring and is described as brand and protocol agnostic, supporting common industrial and IoT protocols such as Modbus, SNMP, MQTT, LoRaWAN, and BACnet, but there is no verified information about a publicly documented API.

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