Question 1

What is NEEM and how does it work?

Accepted Answer

NEEM is a full web core banking and information management system for banks and microfinance institutions that need Sharia-compliant finance and deposit products. It centralizes real-time accounting and operations, supports Islamic and conventional finance workflows, and can process transactions in both real-time and batch modes via a modular architecture.

Question 2

How much does NEEM cost?

Accepted Answer

Pricing for NEEM is not publicly listed; it follows a paid, quote-based enterprise model. You need to request a quote (Demander un devis) to get specific pricing for your institution.

Question 3

What countries does NEEM operate in?

Accepted Answer

NEEM is deployed in the West African sub-region and in markets outside the UEMOA zone, with references including institutions such as Salam Finance in Niger. Specific additional countries are not detailed, so its broader geographic coverage is not fully specified.

Question 4

How do I sign up for NEEM?

Accepted Answer

To sign up for NEEM, you typically contact Sensoft to discuss your institution’s needs and request a quote, then proceed through an implementation project. You can start this process by reaching out via the contact emails or the “Demander un devis” options on the site.

Question 5

Who is NEEM best suited for?

Accepted Answer

NEEM is best suited for banks, microfinance institutions, Islamic microfinance institutions, and other regulated financial institutions that require Sharia-compliant core banking, deposit, and financing operations. It also fits organizations focused on financial inclusion and those needing centralized, traceable finance workflows.

Question 6

How do I contact NEEM support?

Accepted Answer

You can contact NEEM support by emailing contact@sensoft.sn, support@sensoft.sn, or amadou.diop@sensoft.sn. These channels can be used for general inquiries, support requests, and project discussions.

Question 7

Does NEEM have a plan for teams or businesses?

Accepted Answer

Yes, NEEM is designed as an enterprise solution for teams and businesses, especially financial institutions. It supports multi-user, organizational deployments as a core banking and information management system.

Question 8

Does NEEM offer an API or integrations?

Accepted Answer

Yes, NEEM offers APIs and integrations through an integrated API Manager and a Kafka bus, providing native openness for connecting to digital channels and third-party systems. It also connects with an ecosystem of annex modules such as AML, document management, and workflow tools.

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