Question 1

What is nCino KYC and how does it work?

Accepted Answer

nCino KYC is a web-based FICA compliance platform for South African accountable institutions. It automates KYC onboarding by inviting clients via branded email to complete smart forms, upload documents to a secure portal, and undergo facial liveness and identity verification against third-party sources like the Department of Home Affairs. The platform also handles watchlist screening for sanctions, AML, DPEP, PIP, and adverse media, automated risk rating, bank account verification, and ongoing compliance with unlimited expert advice and training.

Question 2

What countries does nCino KYC operate in?

Accepted Answer

nCino KYC operates in South Africa.

Question 3

Does nCino KYC have a mobile app?

Accepted Answer

No, nCino KYC is web-based only.

Question 4

Who is nCino KYC best suited for?

Accepted Answer

nCino KYC is best suited for South African accountable institutions under FICA regulations, including law firms, real estate agencies, stock brokers, forex traders, financial advisors, credit and lending providers, high-value goods dealers, motor vehicle dealers, and banks.

Question 5

How do I contact nCino KYC support?

Accepted Answer

Contact nCino KYC support at kycafrica.support@ncino.com.

Question 6

Does nCino KYC have a plan for teams or businesses?

Accepted Answer

Yes, it supports unlimited users across businesses to standardize KYC processes organization-wide.

Question 7

Does nCino KYC offer an API or integrations?

Accepted Answer

Yes, it offers integrations such as with LegalSuite for law firms.

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