Question 1

What is Nawrix and how does it work?

Accepted Answer

Nawrix is an AI-powered ecommerce site search and merchandising platform that helps online stores improve product discovery and turn shopper search behavior into revenue. It works by processing search queries in English and Arabic with typo tolerance, synonyms, and hybrid semantic plus keyword ranking, then applying merchandising rules and boosts alongside real-time analytics to optimize which products are shown.

Question 2

How much does Nawrix cost?

Accepted Answer

Nawrix is a paid product with tiered monthly pricing based on search volume: Basic at $99/month (up to 150K searches), Plus at $399/month (up to 700K searches), Pro at $999/month (up to 2M searches), and Enterprise with custom pricing for up to 5M searches. A 14-day free trial is available.

Question 3

What countries does Nawrix operate in?

Accepted Answer

Nawrix primarily operates in the MENA region, with a data controller based in New Cairo, Egypt and explicit support for Arabic-language search. The broader group references presence in markets such as the UAE and Saudi Arabia, but a detailed country list is not provided.

Question 4

How do I sign up for Nawrix?

Accepted Answer

You can sign up for Nawrix directly on its website by choosing a pricing plan and starting the 14-day free trial. Account creation is typically done through the web app, after which you can integrate Nawrix with your ecommerce platform.

Question 5

Does Nawrix have a mobile app?

Accepted Answer

Nawrix does not offer a dedicated mobile app for Android or iOS. It is available as a web-based platform and via a REST API.

Question 6

Who is Nawrix best suited for?

Accepted Answer

Nawrix is best suited for B2B ecommerce businesses and online retailers that want to improve on-site search relevance, merchandising, and revenue performance. It is particularly relevant for stores in categories like grocery, electronics, furniture, and health and beauty, including teams that need Arabic-language search support.

Question 7

How do I contact Nawrix support?

Accepted Answer

You can contact Nawrix support by emailing info@robustagroup.com. Additional contact options may be available through the website’s contact or support pages.

Question 8

Does Nawrix have a plan for teams or businesses?

Accepted Answer

Yes, Nawrix offers plans designed for businesses, including Basic, Plus, Pro, and Enterprise tiers that scale with search volume. The platform also supports role-based access control, which allows multiple team members to work within the same account.

Question 9

Does Nawrix offer an API or integrations?

Accepted Answer

Yes, Nawrix offers integrations and an API. It integrates with Shopify and Magento, and provides a REST API for custom ecommerce platforms.

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